FAQs, Warranty, Returns

Warranty, Returns & Installation

Delivery & Installation Options

1. Freight Shipping — Added to Invoice

Call Howard for rates (253) 279-0213

DIY Installation includes clear, step by step instructions on PDF as well as YouTube video.

2. Installation — $300 + $25 each for cross bar

Installed at our Gig Harbor, WA facility.

Includes fitment, sealing, wiring rear, and overhead brake light. Wiring for interior dome light is NOT included.

3. Local Pickup — FREE

Pick up at our Gig Harbor, WA facility.

DIY Installation includes clear, step by step instructions on PDF as well as YouTube video.

 


Returns

Because each product is built to order and specific to your vehicle, all sales are final once production has begun.

If you need to cancel your order, cancellation requests must be submitted within 24 hours of purchase. After this window, materials are typically allocated and fabrication begins.

If a product arrives damaged during shipping, you must notify us within 48 hours of delivery. Please include photographs of the packaging and the product so we can assess the issue and coordinate a resolution.

Products that have been installed, modified, or used are not eligible for return.


Warranty

WanderFox products are built for long-term use in real-world conditions. We stand behind our materials and workmanship.

Limited Warranty Coverage

  • Structural aluminum components are covered against defects in materials and workmanship.
  • Hardware and sealing components are covered against manufacturing defects.

This warranty does not cover:

  • Normal wear and tear
  • Improper installation
  • Vehicle damage or modification
  • Corrosion caused by neglect or improper maintenance
  • Accidents, misuse, or off-label use

If you believe your product has a defect covered under warranty, please contact us with photos and a description of the issue. We will review and determine the appropriate resolution, which may include repair or replacement of affected components.


Freight & Delivery

Our bolt-together design allows for efficient freight shipping while protecting the product during transit.

Please inspect all freight deliveries upon arrival. Any visible damage must be noted with the carrier before signing.

If concealed damage is discovered, notify us within 48 hours of delivery.


Questions?

If you have questions about installation, returns, or warranty coverage, please contact our team before placing your order. We are happy to clarify fitment, usage, and expectations to ensure the right solution for your truck.